RATINGS
These Ratings & Reviews have been provided by previous HomeAdvisor customers who have had work performed by Brothers Carpet Cleaning & More Company.
;)
Ratings 1 - 137 of 137
98.540146% of reviewers recommend this pro
Review by Ken P. in Auburn, WA
Project: Clean Carpets or Rugs in a Home
Comments: Good communication - easy for me to get the carpets cleaned when I moved out of my apartment.
Review by Nancy E. in Puyallup, WA
Project: Clean Carpets or Rugs in a Home
Comments: The service was wonderful. The only
problem I had was that he came much later then originally planned. He
did call and let me know he would be late and gave me a new time. Then
there was an order left in the carpet for several days after the
cleaning.
Review by Nancy B. in Puyallup, WA
Project: Clean Carpets or Rugs in a Home
Comments: Excellent job. Cost a bit more than I'd planned, but worth the money. I would highly recommend.
Review by Vicki S. in Federal Way, WA
Project: Clean Carpets or Rugs in a Home
Comments: Brothers Carpet Cleaning & More Company did a great job.
Review by a Neighbor in Renton, WA
Project: Clean Carpets or Rugs in a Home
Comments: Mike was meticulous! I had some stained
areas as well as paint overspray on other areas of the carpeting. Mike
was able to get all of it out - my carpets look fabulous! Would
definitely hire these guys again!
Review by Bob P. in Bonney Lake, WA
Project: Clean Carpets or Rugs in a Home
Comments: they did a better job than stanley steamer aand cheaper
Review by Mary L. in Puyallup, WA
Project: Clean Carpets or Rugs in a Home
Comments:
Review by Kellie R. in Puyallup, WA
Project: Clean Carpets or Rugs in a Home
Comments: Brothers Carpet Cleaning was on time, did
excellent work, and was reasonably priced. They were able to come out
the next morning after we hired them, which was important because we
were moving and needed the job done quickly. We would recommend them to
anyone!
Review by George B. in Puyallup, WA
Project: Clean Carpets or Rugs in a Home
Comments: Great Guy, Great Job
Review by Cathy W. in Auburn, WA
Project: Clean Upholstery and Furniture
Comments: Did a great job.
Review by Jonathan B. in Renton, WA
Project: Clean Carpets or Rugs in a Home
Comments: No comment
Review by Gina B. in Sumner, WA
Project: Clean Carpets or Rugs in a Home
Comments: I was very happy that I was able to get same day service prior to moving into a rental home which had not been cleaned.
Review by Linda K. in Renton, WA
Project: Clean Upholstery and Furniture
Comments: Mike was very accomodating and friendly plus he's a Coug! Go Cougs!
Review by Charlene H. in Puyallup, WA
Project: Clean Carpets or Rugs in a Home
Comments: They did outstanding and were very professional. Everything was done in a timely manner, very polite, did great work!
Review by Nancy W. in Milton, WA
Project: Clean Carpets or Rugs in a Home
Comments: Very nice and did a great job.
Review by Tim W. in Puyallup, WA
Project: Clean Carpets or Rugs in a Home
Comments: My carpets look great and the job was completed quickly and efficiently.
Review by Jeanne M. in Kent, WA
Project: Clean Carpets or Rugs in a Home
Comments: This was honestly the best carpeting cleaning I have ever had.
Gary one of the owners that came was very thorough, and very professional. Our carpet look like new
Review by Robert A. in Seattle, WA
Project: Clean Carpets or Rugs in a Home
Comments: Very personable and did a good job. I
didn't check Value for Money because I didn't shop around. The price
was reasonable however and asked them to do the work.
Review by a Neighbor in Renton, WA
Project: Clean Carpets or Rugs in a Home
Comments: My mother's condo had a moth ball odor. Gary was able to deodorize the carpet as well as cleaning it. We are very satisfied!
Review by Ginny S. in Sumner, WA
Project: Clean Carpets or Rugs in a Home
Comments: Great..
Review by Rodney G. in Renton, WA
Project: Clean Carpets or Rugs in a Home
Comments: Fast, on time, inland out
Review by Judith W. in Seattle, WA
Project: Clean Upholstery and Furniture
Comments: On Time and efficient. Very Courteous
Comments from Brothers Carpet Cleaning & More Company
Thank you for the kind words
and it was a pleasure to work for you. We look forward to serving you
in the future and those in your referral network you spoke of.
Update Your Comments to this Rating and Review
Review by Nikki A. in Seattle, WA
Project: Clean Upholstery and Furniture
Comments: This was an older couch and loveseat that came from a elderly aunt
and her daughter is a chain smoker and they cleaned and deoderized both pieces, including a pleated skirt on each corner.
They came out much nicer than I expected and will use them again
and recommend them to family and friends.
Review by Karla M. in Seattle, WA
Project: Clean Carpets or Rugs in a Home
Comments: Was quite happy. They cleaned AND were
able to stretch the wrinkle out of the carpet. Their work made this
rental unit carpet look like new again!
Review by Thomas N. in Auburn, WA
Project: Clean Carpets or Rugs in a Home
Comments: Showed up on time. Used both the truck
mounted steam cleaning and the Roto-vac system. Removed most of the
stains in the carpet. I plan on using them again in other rental
apartments.
Review by Carl J. in Auburn, WA
Project: Clean Carpets or Rugs in a Home
Comments: If you need your Carpet clean call the Brothers Carpet!!! He was on time and did a great! Job!!! Thank you Brother Carpet!
Comments from Brothers Carpet Cleaning & More Company
Thanks Carl ! We love the great
review and are glad to have been of assistance. (Feel free to let your
neighbors and friends know whom to call ;)
Update Your Comments to this Rating and Review
Review by Lynn N. in Renton, WA
Project: Clean Upholstery and Furniture
Comments: Brothers, specifically Mike was amazing.
He gave us a great price and the work he did on our two couches was
amazing!! I would recommend Brothers and Mike to anyone I know.
Comments from Brothers Carpet Cleaning & More Company
Thanks Lynn! I didn't get to
meet you in person but you were a pleasure to speak with on the phone. I
am glad your client is enjoying her "new" couches again.
Update Your Comments to this Rating and Review
Review by Aida M. in Federal Way, WA
Project: Clean Carpets or Rugs in a Home
Comments: Did expect such a dirty carpet to come clean.Good work.
Review by Jeff C. in Renton, WA
Project: Clean Carpets or Rugs in a Home
Comments: A little more cost than most, but a great
value. He was polite, did a great job, moved furniture, and stuff.
Really liked them. Tried to hire again through Sevrice Magic but no
reply??
Review by a Neighbor in Sumner, WA
Project: Clean Carpets or Rugs in a Home
Comments: very friendly and nice - did a great job for the lowest bid. I would use them again.
Review by a Neighbor in Renton, WA
Project: Clean Carpets or Rugs in a Home
Comments: Our couch and chair look great! The color
no longer looks faded. My dog had an accident on our rug and it looks
brand new as well!! I was able to schedule an appointment quickly and he
did great work at good price! Thank you.
Review by Jack C. in Maple Valley, WA
Project: Clean Carpets or Rugs in a Home
Comments:
Better than expected.
Comments from Brothers Carpet Cleaning & More Company
Thank you Jack. It was a
pleasure to work for you and your wife. I am glad to have made such a
difference in the appearance of your carpet.
Update Your Comments to this Rating and Review
Review by Khoi L. in Seattle, WA
Project: Clean Carpets or Rugs in a Home
Comments: He called quickly, kept the correct
appointment time, did the work, and I am pleased. I will use him again
and will recommend him to others as well.
Review by a Neighbor in Renton, WA
Project: Clean Carpets or Rugs in a Home
Comments: fast freindly, will use them again.
Review by Heidi E. in Maple Valley, WA
Project: Clean Carpets or Rugs in a Home
Comments: Gave a window of cleaning. Very timely,
called before he arrived. The experience was great. Didn't even meet
him in person but felt comfortable with experience over phone that I
wanted to follow through.
Review by Ray S. in Milton, WA
Project: Clean Carpets or Rugs in a Home
Comments: great service, returned my call immediately and were on time to finish the job well
Review by Nicole W. in Seattle, WA
Project: Clean Carpets or Rugs in a Home
Comments: They did a great job! They arrived when they said they would and the carpets look like new. Thanks so much Mike!
Review by Sirisha D. in Kent, WA
Project: Clean Carpets or Rugs in a Home
Comments: on time, good work.
Review by Denise D. in Maple Valley, WA
Project: Clean Carpets or Rugs in a Home
Comments: My mother was very happy with the cleaning Gary did. He was professional and personable and did a great job on the carpet!
Review by Richard C. in Milton, WA
Project: Clean Carpets or Rugs in a Home
Comments: Amour was about 40.00 more than stated on phone
Review by Robbie M. in Maple Valley, WA
Project: Clean Carpets or Rugs in a Home
Comments: Brothers provided great service, making
sure to provide protection of my belongings, and being on time to
complete the job. We are pleased.
Review by Kris H. in Milton, WA
Project: Clean Carpets or Rugs in a Home
Comments: The carpet didn't smell clean when he was
done and the spots that he treated didn't go away.So I got out my
bissel and put some pretty smelling cleaner in it and redid the
whole thing. Looks and smells great now!
Comments from Brothers Carpet Cleaning & More Company
Hi Kris H,
I am so sorry we didn't correct your pet urine problem the first time
out. Occasionally, deep/extensive urine deposits will need a 2nd
treatment to remedy the situation(a pet will often go back to the same
area repeatedly). We guarantee our work and would have gladly come back
to correct this for you.
Update Your Comments to this Rating and Review
Review by Patricia A. in Federal Way, WA
Project: Clean Carpets or Rugs in a Home
Comments: Gary was quick to reply, and for minimal
charge took large red stain out and sewed carpet tear. Awesome job and
very professonal cleaning.
Review by John W. in Seattle, WA
Project: Clean Carpets or Rugs - For Business
Comments: Great job...very professional
Review by J F. in Seattle, WA
Project: Clean Carpets or Rugs in a Home
Comments: Good service.
Review by a Neighbor in Renton, WA
Project: Clean Carpets or Rugs in a Home
Comments: The customer service and professionalism of
this company was superb. I needed a project done right away. My
carpet badly needs replaced (bad dog), but I needed to have a kids party
in a few days. Very difficult project. The carpet was cleaned, but I
don't think that it was cleaned any better than my Hoover cleaner could
do it. It would have definately taken me 10 times as much time, though
and that's worth a lot. There were some "dirty" stripes left which
could have been taken care of with a little more overlap of the cleaner.
To their benifit, I did not call them out to rectify the problem, but
I'm quite sure they would have.
Comments from Brothers Carpet Cleaning & More Company
You are correct - we would
have! :) I hope your child's slumber party (on the living room carpet)
went off without a hitch and we hope to see you in the not too distant
future. Maintenance cleaning every year is much better than restoration
cleaning every several years. Thank you.
Update Your Comments to this Rating and Review
Review by David D. in Auburn, WA
Project: Clean Carpets or Rugs in a Home
Comments: It was great coming back later and seeing everything done.
Review by a Neighbor in Kent, WA
Project: Clean Carpets or Rugs in a Home
Comments: Friendly. Showed up on time. Got right to
work. Charged extra to clean near walls. Left spots that I later
easily removed. Still, the carpet was a mess when he got there and I
give him credit for doing as good a job as he did.
Comments from Brothers Carpet Cleaning & More Company
Thank you for the opportunity
to clean for you. "Spots that were later easily removed" sounds like
what is called "wicking". Occasionally there will be a spot that will
"wick" up the carpet fiber from a deposit deep inside the carpet fiber
itself or from the base of the carpet. We at all times try to avoid
this situation by a deep and thorough extraction cleaning of the carpet.
What little residual moisture that is left behind after cleaning can
dissolve the substance and like a candle wick, the substance is drawn up
the fiber. We now leave a Spot remover with every customer in the
event that this happens or for future spots that may occur
Update Your Comments to this Rating and Review
Review by Michael G. in Puyallup, WA
Project: Clean Carpets or Rugs in a Home
Comments: Gary was diligent with cleaning our
carpets. Unlike a past company Gary moves furniture to clean underneath
and places foam blocks or plastic to protect the wood legs of your
furniture. Highly recommended.
Review by Shaun B. in Kent, WA
Project: Clean Carpets or Rugs in a Home
Comments: Gary did a great job; he was time, pleasant, and professional :)
Review by Cindy S. in Renton, WA
Project: Clean Carpets or Rugs in a Home
Comments: Mike did an excellent job, very professional, on time, and fair value
Review by a Neighbor in Kent, WA
Project: Clean Carpets or Rugs in a Home
Comments: The cleaners showed up on time and quickly
took care of my carpet, even going out of their way to try getting rid
of some troublesome stains with no extra charge. The only thing that
caught me off guard was that they only accepted check or cash and I am
still waiting for my payment to go through.
Review by a Neighbor in Kent, WA
Project: Clean Carpets or Rugs in a Home
Comments: The carpets were cleaned well, but there
were a few areas that were missed and they had to come back and do them.
Overall, we were happy with the outcome of the cleaning and would
recommend them to others.
Review by Mary catherine K. in Seattle, WA
Project: Clean Carpets or Rugs in a Home
Comments: On time; knowledgeable; thorough. Vacuumed, even though they had said for us to do it.
Very pleased with personnel and job done.
Review by a Neighbor in Seattle, WA
Project: Clean Upholstery and Furniture
Comments: on time, friendly and detail oriented. i would use them again without question
Review by Gordon H. in Renton, WA
Project: Clean Carpets or Rugs in a Home
Comments: The wife says they were great and saved us a nice 8 X 12 area rug. We'll have them out again.
Review by a Neighbor in Maple Valley, WA
Project: Clean Upholstery and Furniture
Comments: Responded very quickly! Showed up on time, did a great job, stuck to the estimate given. I'll call them again!
Review by a Neighbor in Kent, WA
Project: Clean Carpets or Rugs in a Home
Comments: .
Review by a Neighbor in Kent, WA
Project: Clean Carpets or Rugs in a Home
Comments: Thourogh and polite
Review by a Neighbor in Maple Valley, WA
Project: Clean Carpets or Rugs in a Home
Comments: Freindly, professional. Very pleased with over all service. Much better than the larger company's
Review by Marcia H. in Auburn, WA
Project: Clean Carpets or Rugs in a Home
Comments: .
Review by Bert B. in Seattle, WA
Project: Clean Carpets or Rugs in a Home
Comments: .
Review by Todd C. in Auburn, WA
Project: Clean Carpets or Rugs in a Home
Comments: We work for a number of local real estate
agent who are always in a hurry, response time is critical. Brothers
were very quick and efficient in the bidding process. Please note they
are one of the few companies who are willing to stretch your carpet if
required when cleaning them. Thank you Brothers.
Review by a Neighbor in Kent, WA
Project: Clean Carpets or Rugs in a Home
Comments: .
Review by a Neighbor in Seattle, WA
Project: Clean Carpets or Rugs in a Home
Comments: Was on time and did as instructed. Left detailed receipt.
Review by a Neighbor in Maple Valley, WA
Project: Clean Carpets or Rugs in a Home
Comments: Mike was very professional, explained his
recommendations well and did a good job with protecting our furniture.
Our carpet looks great.
Review by a Neighbor in Kent, WA
Project: Clean Carpets or Rugs in a Home
Comments: The service was prompt and professional. I
was given a ballpark phone quote and on the scheduled day of service,
Mike measured the actual footage and told me what it would cost to
clean- no surprises, no additonal fees. The carpet looks great!
Review by a Neighbor in Renton, WA
Project: Clean Carpets or Rugs in a Home
Comments: Timely, fast work,professional
Review by Wanda F. in Puyallup, WA
Project: Clean Carpets or Rugs in a Home
Comments: I didnt have them do work but they called right away and were very helpful with my problem.
Review by Cindi C. in Kent, WA
Project: Clean Carpets or Rugs in a Home
Comments: He was very professional,nice, worked
hard,and cleaned my upholstery which was priced as a compromise, since
he was not aware that all the furniture in my garage was not due to be
cleaned. Overall, extremely happy with his service and expertise.
Review by Jeff S. in Auburn, WA
Project: Clean Carpets or Rugs in a Home
Comments: Gary was great. He was flexible and did a great job for us.
Review by Tim H. in Milton, WA
Project: Clean Upholstery and Furniture
Comments: Mike did a great job on a difficult cleaning project. Thanks much!
Review by Shar S. in Bonney Lake, WA
Project: Clean Carpets or Rugs in a Home
Comments: Arrived on time, was courteous and professional, carpets smell fresh and look great.
Review by Laurie L. in Kent, WA
Project: Clean Carpets or Rugs in a Home
Comments: Our appointment was only a few days from my
call, they arrived on time, were courteous and did a great job. Would
use them again.
Review by Christopher S. in Seattle, WA
Project: Clean Upholstery and Furniture
Comments: on time, charge was equal to the estimate,
the work was thorough and the results were impressive. they worked
around my schedule and were even polite when i was late getting to the
house. i highly recommend their work and will hire them again to clean
my upholstery (which hadnt been cleaned in years).
Review by Greg M. in Auburn, WA
Project: Clean Carpets or Rugs in a Home
Comments: The owner/operator did a thorough job with cleaning the carpets and eliminating the pet stains.
Review by Marsha W. in Kent, WA
Project: Clean Carpets or Rugs in a Home
Comments: I really can't think of enough good things
to say about Brothers Carpet Cleaning and especially about the young man
who did the actual work!, Mike Kallen. I am not a youngster - and have
had carpets cleaned many times, in several different homes, however,
NEVER have I had such good service! I have already told several of my
friends and neighbors in the neighborhood I have moved from and will
continue to promote their business at every opportunity. Marsha and
Edward Wood
Review by Liz L. in Bonney Lake, WA
Project: Clean Carpets or Rugs in a Home
Comments: My carpets look brand new even with pet
stains! Gary was very quick, professional, honest and affordable! I will
definitely have them clean the next time and refer them to others.
Review by Lynette H. in Kent, WA
Project: Clean Carpets or Rugs in a Home
Comments: Brothers Carpet Cleaning & More Company responded promptly and did quality work.
Review by Ann S. in Renton, WA
Project: Clean Carpets or Rugs in a Home
Comments: Mike did a great job. I called hoping to
get an appointment in the next couple of days, instead he fit me in the
very same day. Very prompt and very professional....would absolutely
recommend Brothers Carpet Cleaning.
Review by Jeanne R. in Puyallup, WA
Project: Clean Carpets or Rugs in a Home
Comments: He was on time and in fact called me to say
he was on his way. He was pleasent and very professional in his
conversation. My carpet looks wonderful. It was pretty dingy and now
it looks alomst new. I liked that the cleaning process did not use a
whole lot of chemicals. I wish I would have found him before moving.
Review by Tina L. in Federal Way, WA
Project: Clean Carpets or Rugs in a Home
Comments: Knowledgeable, friendly, professional, on time, competitive pricing. I would highly recommend Brothers Carpet Cleaning!!
Review by a Neighbor in Federal Way, WA
Project: Clean Carpets or Rugs in a Home
Comments: Excellent and friendly service. Even came back once at no charge.
Review by Vuong D. in Seattle, WA
Project: Clean Carpets or Rugs in a Home
Comments: Kept on time committment & performed the job as well as promised with a reasonable price.
Review by Jessica R. in Seattle, WA
Project: Clean Carpets or Rugs in a Home
Comments: They where quick, friendly and made my carpet look new again! Thank you Brothers!
Review by Jim C. in Seattle, WA
Project: Clean Carpets or Rugs in a Home
Comments: .
Review by Steve B. in Bonney Lake, WA
Project: Clean Carpets or Rugs in a Home
Comments: Great Service. Great Job
Review by a Neighbor in Auburn, WA
Project: Clean Carpets or Rugs in a Home
Comments: they did a good job but they are too expensive
Comments from Brothers Carpet Cleaning & More Company
Customer asked for an estimate
over the phone, and I provided one given the areas customer wanted to
have cleaned. Then completed job at quoted rate ($.20/ft, $3.00/stair). I
don't understand comment about expense, job turned out great.
Update Your Comments to this Rating and Review
Review by Missy M. in Puyallup, WA
Project: Clean Carpets or Rugs in a Home
Comments: He arrived when he said he would; he was
quick and efficient; I especially liked that he put booties on his
shoes when entering the house. The carpets came out clean and I am very
pleased. Also the price was very good.
Review by Robert B. in Auburn, WA
Project: Clean Upholstery and Furniture
Comments: The project was top notch
Review by Terri D. in Puyallup, WA
Project: Clean Carpets or Rugs in a Home
Comments: Brothers Carpet Cleaning worked with my
schedule, communicated promptly and clearly with me and did a beautiful
job cleaning my filthy, light colored carpets and my area rugs look like
new.
Review by a Neighbor in Auburn, WA
Project: Clean Carpets or Rugs in a Home
Comments: They called right away, were flexible on scheduling and did and excellent job.
Review by a Neighbor in Auburn, WA
Project: Clean Carpets or Rugs in a Home
Comments: We needed service done in no notice and they responded. They satisfied our request and will sure use in the future.
Review by Al H. in Kent, WA
Project: Clean Carpets or Rugs in a Home
Comments: Good job and on time! Thanks!
Review by Mike B. in Tacoma, WA
Project: Clean Carpets or Rugs in a Home
Comments: Very professional and friendly. I am sure to call him at some later date.
Review by a Neighbor in Puyallup, WA
Project: Clean Carpets or Rugs in a Home
Comments: They did an excellent job: came when they
said they would, were professional and had an accurate quote. Would
definitely hire them again.
Review by Tammy M. in Kent, WA
Project: Clean Carpets or Rugs in a Home
Comments: Brothers Carpet cleaned the carpets in the
whole house. They looked great when Gary was done. Gary was prompt,
courteous, friendly and great to work with. I am very happy with the
job they did and the next day service! I would highly recommend them!
Review by a Neighbor in Kent, WA
Project: Clean Carpets or Rugs in a Home
Comments: The carpet look lovely. Clean and smells great. however I would like to learn what product you
use and what is the chemical make up. Thank You......Sharon T
Review by Terry V. in Kent, WA
Project: Clean Carpets or Rugs in a Home
Comments: After nearly a week of cancellations from
COITI checked with Service Magic and located Brothers Carpet Cleaning. I
clicked on their name and requested a call/bid. Before I had a chance
to finish reading some of the ratings I received a call from Gary.
What a difference--I explained to him the problems with the above
mentioned company and told him I have basically been living totally
undone because of moved furniture etc. He told me he could be here
between 9:30 and 11:30 the next day. He arrived at 9:35, set up the
equipment, cleaned 4 rooms of carpet and 2 chairs. All work was
professionally done on time and at the quoted price.
GREAT JOB!
Review by Sherry L. in Renton, WA
Project: Clean Carpets or Rugs in a Home
Comments: These fellows do exceptional work. They
answered my phone message within the hour. They came when they said
they would, their prices were as estimated. Gary is personable and
communicates very, very well. Both are quite professional and pleasant
individuals. Gary and Mike cleaned my carpeting, carpeted stairs,
couches, tons of huge furniture pillows, foot stools, recliner chairs
and area rugs. Nice clear, small, square liners were put down under
furniture feet to protect them as the carpeting dried - which was a very
short time. Everything was immaculate and sparkled when they were
done! I will not hesitate to have them come again!!
Review by Richard M. in Auburn, WA
Project: Clean Carpets or Rugs in a Home
Comments: Quick on time good work
Review by a Neighbor in Auburn, WA
Project: Clean Carpets or Rugs in a Home
Comments: The carpets were very clean and soft. They were able to get all the juice stains out of the carpet and also in effiecient time.
Review by a Neighbor in Tacoma, WA
Project: Clean Carpets or Rugs in a Home
Comments: Cleaning did a very nice job on two houses and managed to do them on a last minute
schedule. A smigdeon expense, but good job. (Also did some extra carpet
patching sorely needed!)
Review by a Neighbor in Puyallup, WA
Project: Clean Carpets or Rugs in a Home
Comments: he did a very good job will use them again in the future and also will recommend them to freinds too
Review by Lisa C. in Puyallup, WA
Project: Clean Carpets or Rugs in a Home
Comments: Gary was quick to respond from the very
beginning. Polite, helpful and could accomodate our 2 day notice. Our
carpets looked brand new again! Gary did a great job and I was already
telling everyone I know who needs their carpets cleaned to call Gary.
Affordable and well worth the money. Thanks Gary!
Review by Crys M. in Kent, WA
Project: Clean Carpets or Rugs in a Home
Comments: Great service. And they are very friendly and professional! I will definitely use them again.
Review by a Neighbor in Kent, WA
Project: Clean Carpets or Rugs in a Home
Comments: on time very good guality work!!!
Review by Patricia H. in Renton, WA
Project: Clean Carpets or Rugs in a Home
Comments: Mike was very thorough-we had several
tricky areas which he handled well. I am pleased with this company &
would use them again.
Review by a Neighbor in Renton, WA
Project: Clean Carpets or Rugs in a Home
Comments: Mike was on time and ready to work, we had
moved some furniture and he cleaned and treated the carpets where we
asked him to, that same day some spots came up and were very brown. I
called Mike and he said he would be out on Monday to take care of them.
They are now gone and the carpets look great. I would recommend them
to my friends and will use them again.
Comments from Brothers Carpet Cleaning & More Company
The two of you were a pleasure
to work for. I apologize for some spots coming back. I cleaned the area
to what I thought was very thorough. It looked great. When I went back
on Monday to address these spots, I was able to have a better look at
the situation and correct the problem.
Update Your Comments to this Rating and Review
Review by Nina L. in Renton, WA
Project: Clean Carpets or Rugs in a Home
Comments: They did a great job and came back a second
time to spray for "odors". Gary was very personable and energetic,
polite and enthusiastic, too. Will have him come back and do the rest of
the house.
Review by Christian B. in Seattle, WA
Project: Clean Carpets or Rugs in a Home
Comments: The tech showed up near the end of the
slide (10am) and took a half-hour to get the vacuum and gear prepped.
Once he got to work, however, he did a good job, even going back through
the bedroom to get a section after I moved the bed.
Comments from Brothers Carpet Cleaning & More Company
I am sorry Christian for the
setup delay. Between moving my vehicle to a less than desirable hookup
location,(in order for a neighbor to pull out of her garage), and
letting another of your neighbors know that I wouldn't pressure wash
kitty litter down a storm drain (I recommended sweeping it up)...it did
take additional time to set-up. I didn't stop to tell you this since
you were pressed for t
Update Your Comments to this Rating and Review
Review by Jane T. in Auburn, WA
Project: Clean Upholstery and Furniture
Comments: Mike was on time, thorough, courteous and did a great job. I'd be happy to refer the service to others.
Review by James B. in Puyallup, WA
Project: Clean Carpets or Rugs in a Home
Comments: Gary did a good job. The house is a
rental, needless to say it was a tough job. He spent most of the time
dealing with red stains, which he was almost 100% successful. Old stain
would not budge. The majority of the filth was removed. Much better
than chem cleaning. Overall, I feel that Gary's equipment provides the
best cleaning I have seen.
Review by Nicole A. in Renton, WA
Project: Clean Carpets or Rugs in a Home
Comments: Very Satisfied, adjusted and was flexible
to my busy schedule. Very responsive, anwsered phone calls the first
time. Service was professional and reasonably priced. Very thorough
job.
Review by D.m. H. in Maple Valley, WA
Project: Clean Carpets or Rugs in a Home
Comments: Brother Carpet Cleaning did a great job
with our carpet cleaning project. They worked within our schedule,
personable and very efficient. I have already recommended them to our
friends.
Review by a Neighbor in Seattle, WA
Project: Clean Carpets or Rugs in a Home
Comments: Very friendly and professional service. I
would use their service again any time I had to have my rugs cleaned.
Highly recommended!
Review by a Neighbor in Renton, WA
Project: Clean Carpets or Rugs in a Home
Comments: Arrived on time and did a very professional
job. Gary really knew what he was doing. Cleaned my sofa and area rug
to get rid of any puppy mess. Did a great job.
Review by Helga J. in Auburn, WA
Project: Clean Carpets or Rugs in a Home
Comments: I already recomended Gary to my Friend he
is great did a Wonderful job Carpet looks like new will use him from now
on he is the best carpet cleaner I ever had. thanks to servicemagic for
recomending him
Review by Tyler S. in Auburn, WA
Project: Clean Upholstery and Furniture
Comments: Brothers Cleaning did a great job and got the sectional cleaned.
Review by a Neighbor in Seattle, WA
Project: Clean Carpets or Rugs in a Home
Comments: Mike did an excellent job...Looks like new!!
Review by Stuart P. in Federal Way, WA
Project: Clean Carpets or Rugs in a Home
Comments: Gary was easy to work with, communicated,
and was on time. Job was done very well and for a pretty good price.
We will be using again next year.
Review by Lynn S. in Renton, WA
Project: Clean Carpets or Rugs in a Home
Comments: It was a excellent job! Gary was on time, fast, friendly, and our carpets look great!! I will definitely use them again.
Review by a Neighbor in Renton, WA
Project: Clean Carpets or Rugs in a Home
Comments: They were very courteous and prompt. They
did an excellent job in getting the carpets cleaned. In fact, they
turned out better than we expected.
Review by Nancy H. in Maple Valley, WA
Project: Clean Carpets or Rugs in a Home
Comments: Fantastic job! I will definitely use them
again. Our carpets look new again. Gary was very personable and did a
wonderful job - with great attention to detail.
Review by a Neighbor in Federal Way, WA
Project: Clean Carpets or Rugs in a Home
Comments: Very professional, prompt, courteous, good pricing, highly recommend them
Review by Brenda K. in Auburn, WA
Project: Clean Carpets or Rugs in a Home
Comments: We had an excellent experience. We had a
lot of stains/spots which they were able to remove. I was very
pleasantly surprised. My mom was at the house when they performed the
work and she was very impressed with their professionalism and quality
of work. When I walked into my home after work I was so happy because
the carpets looked brand new and they had done such a wonderful job.
That was such a good feeling. I would definitely recommend Brothers
Carpet Cleaning to others and we will use them again.
Review by a Neighbor in Seattle, WA
Project: Clean Carpets or Rugs in a Home
Comments: Excellent response, excellent job!
Review by a Neighbor in Seattle, WA
Project: Clean Carpets or Rugs in a Home
Comments: Mike was wonderful. When some trouble
spots dried the next day, they didn't look very good, so he came back
out and cleaned the areas again. I appreciate how he stood behind his
work! I think he went above and beyond, which is why I will use them
again.
Review by Kelly R. in Puyallup, WA
Project: Clean Carpets or Rugs in a Home
Comments: Quick service, explained everything before hand and did a great job. Followed up afterword with additional advice.
Review by a Neighbor in Milton, WA
Project: Clean Carpets or Rugs in a Home
Comments: I used to use Hammond Knoll, but they are
not as flexible on timing and priced too high for what you can get
compared to Brothers Carpet Cleaning!! These guyz will forever and
always receive referals and my future business!! Thank you soooo much
Gary!!! AAAA++++
Review by a Neighbor in Bonney Lake, WA
Project: Clean Carpets or Rugs in a Home
Comments: very good!
Review by Denise W. in Federal Way, WA
Project: Clean Carpets or Rugs in a Home
Comments: They were prompt, thorough, friendly, and
the carpet looks like new! They completed the job in less time that I
expected--but it was still a very thorough job. Also the price was
slightly less than quoted. Can't beat that!
Review by Bonnie B. in Federal Way, WA
Project: Clean Carpets or Rugs in a Home
Comments: They did a great job!! They were able to be
there when we needed them to be, they called on the way to the
property, they were on-time, did a great job and for a very good price! I
would definitely recommend them.
Review by a Neighbor in Renton, WA
Project: Clean Carpets or Rugs in a Home
Comments: Brothers Carpet cleaning did a great job and I will hire them again.
Review by a Neighbor in Auburn, WA
Project: Clean Carpets or Rugs in a Home
Comments: Done on time. Very good job. Will use again. Thanks!
Review by Cindy B. in Sumner, WA
Project: Clean Carpets or Rugs in a Home
Comments: Mike from Brothers Carpet Cleaning put a
lot of effort into cleaning the carpets in our condo rental. The carpet
is at least l5 years old but after cleaning still looks quite good.
There was one badly stained large area where the tenants must have spilt
coffee or tea. It looked amazingly better after cleaning. He also
spot dyed several areas. Those areas were impossible to find after his
treatment. He matched the color of the carpet perfectly. An outside
deck facing the Sound had moss and water stains on the indoor outdoor
carpet. It was a pleasant surprise to see that area look almost like
new after cleaning.
Review by Rita L.
Project: Carpets or Rugs - Clean at Home
Comments: I have been here 10 years. I would not
have anyone else clean my carpet. He is very trustworthy He goes the
2nd mile. He is very honest, down to earth. He does a fabulous job.
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 Updating...
Mike Kallen, Oct 19, 2013, 8:04 PM
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