Testimonials - Brothers Carpet Cleaning & More

RATINGS

Current Rating: 4.82

Total Ratings: 92

These Ratings & Reviews have been provided by previous ServiceMagic customers who have had work performed by Brothers Carpet Cleaning & More Company.

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Customer Rating:

City: Renton, WA
Project: Clean Carpets or Rugs in a Home

"The customer service and professionalism of this company was superb. I needed a project done right away. My carpet badly needs replaced (bad dog), but I needed to have a kids party in a few days. Very difficult project. The carpet was cleaned, but I don't think that it was cleaned any better than my Hoover cleaner could do it. It would have definately taken me 10 times as much time, though and that's worth a lot. There were some "dirty" stripes left which could have been taken care of with a little more overlap of the cleaner. To their benifit, I did not call them out to rectify the problem, but I'm quite sure they would have."

Customer Rating:

City: Auburn, WA
Project: Clean Carpets or Rugs in a Home

"It was great coming back later and seeing everything done."

Customer: David D.
Member Since: March 9, 2011

Customer Rating:

City: Kent, WA
Project: Clean Carpets or Rugs in a Home

"Friendly. Showed up on time. Got right to work. Charged extra to clean near walls. Left spots that I later easily removed. Still, the carpet was a mess when he got there and I give him credit for doing as good a job as he did."

Customer Rating:

City: Puyallup, WA
Project: Clean Carpets or Rugs in a Home

"Gary was diligent with cleaning our carpets. Unlike a past company Gary moves furniture to clean underneath and places foam blocks or plastic to protect the wood legs of your furniture. Highly recommended."

Customer: Michael G.
Member Since: December 1, 2010

Customer Rating:

City: Kent, WA
Project: Clean Carpets or Rugs in a Home

"Gary did a great job; he was time, pleasant, and professional :) "

Customer: Shaun B.
Member Since: February 25, 2007

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Comments: what's this? Rating and Review Comments Have something you'd like to add to this? Please provide your feedback on how this project went. After review, these comments may be displayed to your future customers. See below for tips on providing comments. Keep it factual There is nothing wrong with providing a quick thanks or "It was great working with you" but be sure to keep the bulk of your feedback factual: "The installation was very challenging, but after a couple tries we were able to correct the issues and satisfy the customer" No Names Keep in mind that these ratings and reviews are anonymous to your future customers. Do not include the name or specific information about the homeowner or your comments may not be posted. Unpleasant Review? Keep in mind that this is your opportunity to present a positive spin on a negative situation. Don't attack the homeowner. Instead detail how you tried to satisfy them and what actions you took to try and make them happy.	Spell Check

Customer Rating:

City: Renton, WA
Project: Clean Carpets or Rugs in a Home

"Mike did an excellent job, very professional, on time, and fair value"

Customer: cindy s.
Member Since: February 6, 2006

Customer Rating:

City: Kent, WA
Project: Clean Carpets or Rugs in a Home

"The cleaners showed up on time and quickly took care of my carpet, even going out of their way to try getting rid of some troublesome stains with no extra charge. The only thing that caught me off guard was that they only accepted check or cash and I am still waiting for my payment to go through."

Customer Rating:

City: Kent, WA
Project: Clean Carpets or Rugs in a Home

"The carpets were cleaned well, but there were a few areas that were missed and they had to come back and do them. Overall, we were happy with the outcome of the cleaning and would recommend them to others. "

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Customer Rating:

City: Burien, WA
Project: Clean Carpets or Rugs in a Home

Customer: Michele P.
Member Since: September 1, 2005

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Customer Rating:

City: Seattle, WA
Project: Clean Upholstery and Furniture

"on time, friendly and detail oriented. i would use them again without question"

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