Review by Patricia A. in Federal way, WA
Project: Clean Carpets or Rugs in a Home
Gary was quick to reply, and for minimal charge took large red stain out and sewed carpet tear. Awesome job and very professonal cleaning.

Review by John W. in Seattle, WA
Project: Clean Carpets or Rugs - For Business
Great job...very professional

Review by J F. in Des moines, WA
Project: Clean Carpets or Rugs in a Home
Good service.

Review by a Neighbor in Renton, WA
Project: Clean Carpets or Rugs in a Home
The customer service and professionalism of this company was superb. I needed a project done right away. My carpet badly needs replaced (bad dog), but I needed to have a kids party in a few days. Very difficult project. The carpet was cleaned, but I don't think that it was cleaned any better than my Hoover cleaner could do it. It would have definately taken me 10 times as much time, though and that's worth a lot. There were some "dirty" stripes left which could have been taken care of with a little more overlap of the cleaner. To their benifit, I did not call them out to rectify the problem, but I'm quite sure they would have.
Comment from Brothers Carpet Cleaning & More Company
You are correct - we would have! :) I hope your child's slumber party (on the living room carpet) went off without a hitch and we hope to see you in the not too distant future. Maintenance cleaning every year is much better than restoration cleaning every several years. Thank you.

Review by David D. in Auburn, WA
Project: Clean Carpets or Rugs in a Home
It was great coming back later and seeing everything done.
Comment from Brothers Carpet Cleaning & More Company
You are welcome... and thank you for trusting us with your carpet cleaning needs.

Review by a Neighbor in Kent, WA
Project: Clean Carpets or Rugs in a Home
Friendly. Showed up on time. Got right to work. Charged extra to clean near walls. Left spots that I later easily removed. Still, the carpet was a mess when he got there and I give him credit for doing as good a job as he did.
Comment from Brothers Carpet Cleaning & More Company
Thank you for the opportunity to clean for you. "Spots that were later easily removed" sounds like what is called "wicking". Occasionally there will be a spot that will "wick" up the carpet fiber from a deposit deep inside the carpet fiber itself or from the base of the carpet. We at all times try to avoid this situation by a deep and thorough extraction cleaning of the carpet. What little residual moisture that is left behind after cleaning can dissolve the substance and like a candle wick, the substance is drawn up the fiber. We now leave a Spot remover with every customer in the event that this happens or for future spots that may occur

Review by Michael G. in Puyallup, WA
Project: Clean Carpets or Rugs in a Home
Gary was diligent with cleaning our carpets. Unlike a past company Gary moves furniture to clean underneath and places foam blocks or plastic to protect the wood legs of your furniture. Highly recommended.

Review by Shaun B. in Kent, WA
Project: Clean Carpets or Rugs in a Home
Gary did a great job; he was time, pleasant, and professional :)

Review by Cindy S. in Renton, WA
Project: Clean Carpets or Rugs in a Home
Mike did an excellent job, very professional, on time, and fair value